The relationship we want to establish with our clients does not end with the simple purchase of our public toilets: we will continue to support you and provide assistance in the years following the installation of your toilets.
The experience we have gained allows us to assist you easily and eﬃciently with diversified proposals modelled on your speciﬁc needs.
We guarantee maintenance on all automated public toilets with rapid technical interventions performed by specialized personnel.
But why would you need maintenance when you buy a self-cleaning toilet? Think about your car: every so many kilometres, your car must be serviced to check that everything is in order. The same is true for self-cleaning toilets: they are sophisticated automated machines that require periodic maintenance of all their technological components. Obviously, the timing and number of interventions can be adjusted to suit your needs and the characteristics of the installation site.
Are you in a tourist area with a higher flow of users in the summer? Maintenance will be done more frequently from June to September!
Are you in a natural park with a low user rate? Maintenance will be performed with “packages” of interventions on request.
We are the only company to assure you guarantee options that go beyond the legal deadlines!
Do you want to know more about our after-sales service packages? Here are some examples! But remember that we are always willing to create a tailor-made solution just for you!
Telematic assistance service
Your toilet will be equipped with a telemetry system that allows you to remotely check the status of the toilet.
Upon receipt of a failure report or a reprogramming request, we verify the functioning of the systems or carry out the required intervention.
If it is not possible to resolve the fault remotely, our technician will intervene on site subject to the client’s approval. The online maintenance service reduces intervention times and guarantees a quick and effective response.
The following benefits are provided for clients who choose a telematic assistance contract:
- Higher priority than requests from clients without a specific contract
- Preferred telephone line and Front Oﬃce
- 20% discount on the call-out fee only for on-site technical interventions
- 20% discount on spare parts
Intervention times: within 24 hours.
A turnkey after-sales service package for the management and maintenance of self-cleaning toilets which includes:
- Supply of consumables
- Emptying of bins
- Specialized technical interventions for the predictive maintenance of our toilets
The “All-in” after-sales service is our flagship, providing a total guarantee of eﬃciency and best operation for our toilets.
It includes a complete management service, with the supply of all consumable products (soap, disinfectant, toilet paper, etc.) and the necessary spare parts at no charge.
“All-In Rental” service
This offers an excellent alternative to a simple purchase, designed for those who want a turnkey solution but wish to spread costs over the years. The service includes:
- The supply and installation of the toilet;
- The “All-In” after-sales service;
- The possibility of changing the system during the lease period or upon expiry of the contract.
This is the perfect solution for public clients who do not have a sufficient annual budget to cover the costs of purchasing self-cleaning toilets. You can equip your municipality with state-of-the-art self-cleaning public toilets, take advantage of a complete after-sales service, with a monthly cost equal to what is normally spent on a traditional maintenance service of public toilets.